To track your order, please visit our "Track My Order" page on our website. There, you will find step-by-step instructions on how to track the progress of your shipment.
FAQs
The duration of your shipment depends on the selected shipping method. Generally, standard shipping takes 7-14 business days, while UPS shipping offers a faster transit time of 4-7 business days.
We partner with trusted delivery services such as UPS to ensure reliable and secure delivery of your items.
For small-sized items, they will be delivered to your postbox. If the postman cannot access your postbox, the package will be left at your nearest local post office for convenient pickup.
We ship items from our fulfillment centers in China, the USA, or directly from manufacturers worldwide.
If you realize that you provided an incorrect delivery address, please contact us immediately atContact@100Footwear.com. Provide your full name and the correct shipping address, and we will make the necessary adjustments.
We accept returns within 30 days of receiving the item. Please ensure the product is returned in its original packaging, and return delivery costs are covered by us. Email us at Contact@100Footwear.com or request a return using our website by click on Request a Return within 3 days of receiving your order. and we will send you a return shipping label, refunds will be processed once we have received and inspected the returned item
If you receive a damaged item, please email us at Contact@100Footwear.com. or request a return using our website by click on Request a Return within 3 days of receiving your order. We will arrange for a replacement or provide a refund for the damaged item.
Refunds typically take 2-3 working days to process, depending on the payment system used.
Your order may be subject to import duties and taxes imposed by your country's customs office. Please contact your customs office for specific amounts and percentages.
If you haven't received any email confirmations, please check your spam/junk folders. If you still haven't received anything, contact us immediately atContact@100Footwear.comor through our contact form with your full name and shipping address.
You can reach us by sending an email toContact@100Footwear.comor by reaching out to us on Facebook. We strive to respond within 24 hours, considering our global operations.