Return Policy for 100 Footwear Store:
We want to ensure that you are completely satisfied with your purchase from 100 Footwear Store. If for any reason you need to return your shoes, please review our return policy below:
1. Wrong Size or Incorrect Size Ordered:
- If you receive shoes in the wrong size, or if you accidentally ordered the wrong size, please contact us via email within 3 days of receiving your order.
- We will provide you with a shipping label to return the wrong size pair of shoes.
- Once we receive the shoes and their box back to us in their original condition., we will send you a replacement pair in the correct size, free of charge.
2. Damaged Product:
- In the unfortunate event that your shoes arrive damaged, please contact us within 3 days of receiving your order.
- We will provide you with a shipping label if we decide to return the damaged shoes, or we may ask you to keep them without the need to return.
- If we request a return, please send the shoes and their box back to us in their original condition.
- Once we receive the returned items, we will process a refund or send a replacement pair, depending on your preference.
3. Unsatisfied with Purchase:
- If you are unsatisfied with your purchase for any reason, you may return the shoes within 30 days of the original purchase.
- No questions will be asked.
- To initiate the return process, please ensure that the shoes and their box are unused, undamaged, and in their original status.
- Simply return the shoes to us with the box in its original condition.
- Once we receive the returned items, we will issue a full refund.
To complete your return, please include a copy of your receipt or proof of purchase, along with the order number and the email used at checkout.
Please note the following:
- Shipping costs associated with returning the shoes will be covered by us.
- We recommend using the provided shipping label for returns to ensure a smooth and secure process.
- Refunds will be processed once we have received and inspected the returned items.
ABED1897 LTD, Dephna House, 7 Coronation Road
PO Box: NW10 7PQ
London, United Kingdom
If you have any further questions or need assistance with your return, please feel free to contact our customer support team:
Phone: +44 7920 048876
Thank you for choosing 100 Footwear Store, and we appreciate your understanding and cooperation.