Thank you for choosing 100 Footwear as your preferred online shopping destination for footwear. We strive to provide a seamless and efficient shipping experience for our customers in the United States. Please take a moment to review our shipping policy:
1. Handling Time:
Upon receiving your order, we will process and prepare it for shipment within 1-3 business days. This includes quality checks, packaging, and preparing the necessary documentation.
2. Shipping Methods and Rates:
We offer two shipping options for our customers:
- Standard Shipping: This option typically takes 7-14 business days for delivery. Please note that delivery times may vary depending on the destination and any unforeseen circumstances.
- UPS Shipping: For a faster delivery option, we offer UPS shipping, which generally takes 4-7 business days. This option provides a quicker transit time for your convenience.
3. Shipping Notifications:
To keep you informed about the progress of your order, we will send you shipping confirmations, delivery updates, and transit information via SMS and/or email. This will ensure that you are aware of the status of your package throughout the shipping process.
4. Contact Information:
If you need any assistance or have any questions regarding your order or the shipping process, please feel free to reach out to our dedicated customer support team. You can contact us at:
- Phone: +44 7920 048876
- Email: contact@100Footwear.com
5. Shipping Delays:
While we strive to deliver your orders promptly, please note that delays may occur, especially during periods of high demand such as Black Friday and the pre-Christmas period. We want to assure you that we take responsibility for delivering your order to your designated address within a maximum period of 30 days from the date of your purchase. If there are any unforeseen circumstances or delays beyond this timeframe, we will proactively notify you and work towards a satisfactory resolution.
6. Orders Tracking:
We understand the importance of keeping our customers informed about the status of their orders. Therefore, we have a dedicated page on our website where you can easily track your orders. Simply visit our website and navigate to the "Track my order" page. There, you will be prompted to enter your order number and email address to access real-time updates on the whereabouts of your package.
At 100 Footwear, we value your satisfaction and aim to provide a delightful shopping experience from start to finish. Should you have any further questions or require additional information, please do not hesitate to contact us. Happy shopping with 100 Footwear!